Q
qahuman
FAQ

Common questions.

The short version: post a brief, fund it through Stripe, pick a tester, review the report, then approve or escalate.

How fast do I get a report?

Quick Pass jobs are usually same-day. Full Sweep jobs usually land within 24-48 hours. Deep Dive jobs are scoped with the tester before work starts and usually land within 3-7 days.

How does hiring work?

Founders post a brief, testers send proposals, and the founder accepts one. The job is funded through Stripe before testing starts.

What if the report misses the mark?

Founders get up to 3 revision rounds. If the report still isn't usable, qahuman admins can review the evidence and decide the dispute.

How do testers get paid?

Approved reports release payment to the tester through Stripe Connect. Testers see the agreed budget before they submit a proposal.

What platforms do you support?

Web, iOS, Android, desktop, and invite-only builds. Founders specify the exact platforms, devices, or browsers they need covered.

What should founders share for access?

Use temporary or sandbox credentials only. Share the minimum access needed for the job and rotate it after testing is complete.

How are testers evaluated?

Profiles surface completed jobs, client reviews, trait scores, specialties, and any sample report links. Stronger delivery unlocks better visibility and higher-tier work.

Can one account be both a founder and a tester?

Yes. qahuman uses one account for both roles, but you cannot test your own job.

What if the tester ghosts?

The founder can cancel before work starts. If work has started, the dispute path lets qahuman review evidence before any payout is released.

Can I keep a brief private or use an NDA?

Sensitive credentials and private instructions are only shown to the assigned tester. For now, add NDA requirements in the brief; a signed NDA workflow is planned for higher-trust jobs.

How do payouts work for testers?

Founders fund the job first. After the report is approved, qahuman releases payout through Stripe Connect minus the disclosed platform fee.

How do I withdraw or cancel a job?

Open the job detail page and use the cancel action while the job is open or assigned. Once a tester has submitted work, use revisions or dispute review instead.

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